The Control Room will work with you, to help you in your business. The required action that you wish to happen will take place and be recorded in the database. Remember! Your clients are yours and The Control Room is monitoring them for you. The Control Room would need certain information if our operators are to contact after hours or patrols when necessary.

You keep your access to your interactive alarm panel via your computer. Using your own panel ID, you can do service work etc. from your own office. There is no need for the Control Room to have access unless it is at your request.

You can have a phone installed in The Control Room. With Telstra Easy Call you can bar all calls on it and use it as an 'after hours incoming call line' or allow operators to ring your clients on it. The system can be as flexible and innovative as you wish.

You need only give The Control Room the information you want them to have, for instance a zone list, and who we need to call for alarms or other emergencies.

Visual Verification Monitoring may also be provided, as well as training on some verification products. If you are using another type of verification system, talk to us about it - we may be able to monitor it for you.

Again, you only give The Control Room the essential data, such as a camera zone list and your after hours number to contact if alarms occur. Confirmation pictures can be faxed to you or your agent if required.

Safecom radio has been used since 1991 and we were the first Central Station in Queensland to have the system. Safecom radio provides an alternative to Securitel and Direct Line. There is a Standard for radio panels, and Safecom meets the standard and is able to claim the same rating as Direct Line. Covers Brisbane metro to Tweed Heads.

Consultants are available for bureau equipment purchase and installation.

We just monitor alarms... We just monitor alarms....

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