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The Control Room is a 24 hour service, and offers some of the latest equipment and computer software available today.
Monitoring software, "ADSW" runs on Windows NT. All staff are trained and kept up to date with any requirement or software changes as they take place.
Monitoring Services
- SAFECOM UHF Radio Tx/Rx alarm monitoring
- 'Visual Verification' alarm monitoring
- Full computer base for 9999 clients
- SMS messaging
- Alarm data to client/patrol pagers
- Alarm data to laptop computers in Patrol units/or your office
- Age care monitoring, individual or village sites
- Fratech FE100 digital receivers - latest version upgrade
- Security Officer Welfare Checks - Maintenance and Driver Welfare Checks
- Vehicle tracking
- Personal tracking
Apart from monitoring standard alarm outputs, our equipment is capable of understanding all formats from Early Slow Format to Ademeo Contact ID. This gives us the ability to monitor most alarm panels including multi-area and partitioned systems.
Tech Support
- Upload/download capacity if required
- Service requests generated for all faults
- Remote arm if requested
- Alarm panel reference manuals for most systems and 24 hour commissioning
- Training for visual verification
- Tracking solutions
Available on request:
- Client reports
- Weekly/monthly activity reports
- Patrol reports
- Service reports and requests
- Miscellaneous reports
- All these reports can be faxed or posted to clients
Email us for more information.
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